Pre-orders are on a first come first serve basis. Your credit card will be charged at time of purchase to ensure your order. Due to our manufacturing being in-house we will process your order as quickly as possible. However, it is common for issues to arise during the manufacturing process that can create delays in your order. Please rest assured we are going as quickly as possible while maintaining our high-quality standards you have come to love and value.
You may cancel your order at any time by contacting us at firstname.lastname@example.org with your order number. Once you cancel your order we cannot promise your item will be available at a later time.